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I'm not saying that he's necessarily dropped it or that it's okay for the CS rep to have accused him of that, but my 4+ year old Galaxy S3 has the same sort of
by lgeek 10y ago
I'm not saying that he's necessarily dropped it or that it's okay for the CS rep to have accused him of that, but my 4+ year old Galaxy S3 has the same sort of bubbles in two corners on which it has been dropped so I get why that was the first question asked.
- tdkl 10y agoIsn't there a burden of proof to claim the device was dropped ? If there's no visible damage from a supposed impact, then any company can just use this as an excuse.
- AstralStorm 10y agoNo they cannot under EU law, they have to demonstrate damage came from an impact.