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> Apple's customer care and global warranty are universally known. My iPhone's lightning cable failed on my, and they needed SEVEN DAYS to check it before I co
by hobarrera 10y ago
> Apple's customer care and global warranty are universally known.
My iPhone's lightning cable failed on my, and they needed SEVEN DAYS to check it before I could get a replacement.
I the meantime, I had no choice but to buy a second one to use during that week (I'm now stuck with two cables). If you consider how expensive they are (and I've no use for two!), it can't really get much worse than that.
- grzm 10y agoI'm not sure what the deal was with Apple checking the cable. 7 days does sound out of line. Did you bring it into an Apple Store? Was shipping involved? Did they replace the cable or fix it? Lightning to USB-[AC] 1 m for $19? Granted, it's $20. It can't really get much worse than that sounds like hyperbole though, if the phone was in your budget.
- achompas 10y agoFurther, if cable #2 was purchased at an Apple Store, just return it 7 days later. You have a 14-day return window.
- hobarrera 10y agoDamn, it's a shame I was unaware of this at the time.
- hobarrera 10y agoI took it to the only Apple Store around (where I had bought it) in person. They said upfront that checking it would take seven days. They ended up giving me a new one after checking that it was, indeed, faulty. > [...] if the phone was in your budget The phone was in my budget. Extra cables were not. Why would you assume that because I can afford a smartphone, I just have money lying around?