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When I bought my house, I had to buy some appliances... fridge, washer / dryer, etc. I bought them at Sears because my Dad said, "If you ever have a problem, S
by dbg31415 10y ago
When I bought my house, I had to buy some appliances... fridge, washer / dryer, etc. I bought them at Sears because my Dad said, "If you ever have a problem, Sears will make it right..." So anyway fast forward a bit... everything was delivered by contractors (not Sears employees) and Sears did nothing to remedy the situation when one of the appliances (a dishwasher) was installed poorly and leaked because they bolted it in on the sides and stretched the frame out. Something like 50 emails with photos and calls, and Sears did sent a new dishwasher but didn't schedule an installation... so I had an extra dishwasher sitting in my living room and was told I couldn't do the install myself or it would void Sear's warranty of the work... like 3 months this crap went on. I finally just said fuck it, installed the other dishwasher myself and since they never came back to pick up the old dishwasher I left it on the curb for large item trash day. Total debacle.
When I bought a new oven, I bought it from Costco.