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Maybe Craftsman hand tools, but that's it. Those are well made, and the socket wrenches are lifetime warrantied (they will fail, but they will just give you a
by madengr 10y ago
Maybe Craftsman hand tools, but that's it. Those are well made, and the socket wrenches are lifetime warrantied (they will fail, but they will just give you a new one). Craftsman power tools are garbage; might as well get them at Harbor Freight.
We always bought appliances from sears, but recently the refrigerator was from Lowes, and the microwave and oven from Amazon.
They don't stock appliances (very long waits for refrigerators) and the sales people can be horrible. The fridge we bought recently sight unseen, online.
The checkout process at Sears is fully fucked up. A convoluted connection of iPads, credit card swipers, and ancient IBM registers.
Best Buy also sucks, so it's not like they have much local competition.
I swore I'd never buy a large appliance from Amazon, but the in-wall oven was just fine, and I installed it no problem. If you can do your own appliance installations, I suppose online is the way to go.
- maxerickson 10y agoYou can buy Craftsman at other stores: http://www.acehardware.com/category/index.jsp?categoryId=21503036 http://www.acehardware.com/category/index.jsp?categoryId=215... They also stopped going out of their way to honor the warranty.
- ssharp 10y agoSears is a jack of all trades store that doesn't have much value these days. Before Home Depot and Lowes were everywhere, Sears was a good option for appliances, lawn care, power tools, etc. They were good for fitness equipment before Dicks. They were good for electronics before Best Buy. I suspect a place like Kohls took over their clothing audience as well. Of course the internet didn't help them much either. I'm sure someone will gladly buy up Craftsmen when it goes up for sale but I agree with you that it's their only exclusive asset that sets them apart.
- this-dang-guy 10y agoSears died for me when the internet replaced the catalog. As a kid, we'd spend literally hours pouring over the Sears Catalog to circle christmas/b-day gifts (each kid with a different color pen), and we'd actually fight each other to get to it first. That culture doesn't really exist anymore, and Sears really didn't adapt to it. Amazon would be the modern version, I guess.
- btgeekboy 10y agoThe Sears catalog and the JC Penney Christmas catalogs. Such an amazing time of year.
- this-dang-guy 10y agoI still get a bit of a thrill from the Quadratec and Cabelas catalogs, but nothing on par with that. It was really the best. My first Nintendo came from that Sears Christmas Catalog :)
- twblalock 10y agoSomeone may buy Craftsman, but all they'll get is a name. It's a house brand Sears puts on tools that are manufactured by a number of other companies, and whoever buys the name will need to make sure those business relationships continue. It probably wouldn't be easy.
- Johnny555 10y agoCraftsman used to be a good name, now it's just the same (or worse) house-brand tools you can buy at any big box retailer. I have a 20+ year old Craftsman socket set that I use regularly... then a couple years ago I bought a new set for a project at work -- I broke one of the sockets within 2 days trying to loosen a tight fastener, and then the snap-ring that holds the socket head together came out a week later (not sure if it broke, or somehow worked itself out, I never found it), and the socket head fell apart. Sears did refund my purchase price, no questions asked, but I'm no longer buying Craftsman.
- bluedino 10y agoLast time I broke a ratchet, they gave me a rebuilt one that they had under the counter in a box.
- sliken 10y agoThey killed the lifetime guarantee on tools.