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They say, thanks for fixing all those bugs. They know the bugs exist because they encountered them. Fixing bugs actually looks like work is getting done. Unlik
by dalore 10y ago
They say, thanks for fixing all those bugs. They know the bugs exist because they encountered them. Fixing bugs actually looks like work is getting done.
Unlike if you came back to them with a polished product with no bugs, they would be like why am I spending all this money for this time?
- Anthony-G 10y agoThat’s related to the concept expressed by behavioural economist, Dan Ariely: “consumers don’t value goods and services solely by their utility, … but also a sense of fairness relating to how much effort was exerted” [1]. In that quote, I’d probably qualify the word effort as “perceived effort”. http://danariely.com/2010/12/15/locksmiths/ http://danariely.com/2010/12/15/locksmiths/