3 ms·
> I'd love to start a company that offered this sort of communication AS A SERVICE. My company does exactly this (mostly for multilingual support), and I'm pre
by andrewstuart2 10y ago
> I'd love to start a company that offered this sort of communication AS A SERVICE.
My company does exactly this (mostly for multilingual support), and I'm pretty sure it's pretty common (and in some cases exceedingly disliked by customers -- I'm looking at you, offshore support) to outsource your phone customer service.
- mcherm 10y ago> it's pretty common (and in some cases exceedingly disliked by customers -- I'm looking at you, offshore support) to outsource your phone customer service. Good point. It _is_ disliked by customers. The only thing worse than outsourced customer service is ABSOLUTELY NO customer service.