I don't get this, whatever happened to a hot fix in minutes, and then a proper fix 6 days later? Have we forgotten how to do this? Together with some other re

I don't get this, whatever happened to a hot fix in minutes, and then a proper fix 6 days later? Have we forgotten how to do this? Together with some other reasonable comments, I can't fault the process in the story, but I just can't get why they didn't allow a hot fix? Then it would be a different title; It takes 5 minutes to approve the change to 1 line of code and rolled into production, and then 6 days to get an official patch - done in accordance with proper IT policy.