4 ms·
Absolutely, here's my story: Macbook always had some minor overheating issues, it would act erratically or shutdown, I think this only happened two or three tim
by jakemcgraw 16y ago
Absolutely, here's my story: Macbook always had some minor overheating issues, it would act erratically or shutdown, I think this only happened two or three times in three years. I took it in to the Apple Store once, they returned it two days later and said there were no issues. Flash forward to a week after the Apple Care Warranty expires, full on overheating issues, keyboard stopped working, Finder was running incredibly slow, to the point where all the animations where in slowmo. I bring the laptop in, even though the warranty was over a week expired and Apple was legally in the clear to charge me ~$800 for replacement, they replace the entire innards of the laptop and overnight it back to my apt the next day. I have never been more impressed with customer service like that before.