if most people "don't know about it", then i'm not sure it's fair to complain that people aren't following "the etiquette". more likely the writer is in the wr

if most people "don't know about it", then i'm not sure it's fair to complain that people aren't following "the etiquette". more likely the writer is in the wrong, and not behaving in the way most people expect. perhaps the correct thing to do is for the person being contacted to briefly signal that a further email is ok?