The generalized skill is the ability to recognize and categorize metaphors in the interface. Once you've used a few different systems you start to gain an intui

The generalized skill is the ability to recognize and categorize metaphors in the interface. Once you've used a few different systems you start to gain an intuition that is more generally useful. But most users don't use a lot of different interfaces. They have experience with just 1. I think that's the primary difference between people who work in Tech and UX and the general user. One group has developed an intuitive sense for metaphors and the other group has memorized at most a couple set of metaphors.