I would have liked to see screenshots of the UIs they used, but they seem to be absent from the OECD report. A lot of the standard tasks we do with office/busi

I would have liked to see screenshots of the UIs they used, but they seem to be absent from the OECD report. A lot of the standard tasks we do with office/business software are unintuitive, but easily learned once someone shows you or you Google it. Even as a designer or developer, it's not always clear what each button does. >participants were asked to perform 14 computer-based tasks. Instead of using live websites, the participants attempted the tasks on simulated software on the test facilitator’s computer. This allowed the researchers to make sure that all participants were confronted with the same level of difficulty across the years and enabled controlled translations of the user interfaces into each country’s local language. Same with the language used in software: Sometimes tranlating UI buttons actually makes usability worse, because now you have to learn the shared language all over again. The descriptions on UI elements are often useless, unless you already know what the buttons do.