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How does a barista offer that, versus simply visiting an interface (app, browser), clicking a button, and having it delivered to your table by a robot within fi
by tekklloneer 10y ago
How does a barista offer that, versus simply visiting an interface (app, browser), clicking a button, and having it delivered to your table by a robot within five minutes?
I don't think the "productive atmosphere" concept is fully realized yet. Imagine how happy starbucks would be if they could reclaim all of that bar area for more seating (and more customers ordering more drinks!) or less area and less rent.
- pshc 10y agoAh, you got me! Yes, it's the overall atmosphere, not just the productivity. The romance is admittedly a part of it. I'm not opposed to robots making coffee, but I also suspect that in a post-work world, I'd be a part-time barista for the social-cool factor and mechanical-aromatic satisfaction. (I can't help but think that half the attraction of Starbucks is having chipper college students hand-write a personalized drink order...)
- tekklloneer 10y agoI think there will probably be a lot of niche, human staffed places. I worry though, that as robots close the gap, our collective baseline for cost will drop so low that $3 for good espresso will seem outrageous when the robot will churn it out for a $1, perfect every time. Also, the chipperness is a lot less likable when you're friends with some of them and all they can talk about is how much they hate customers :( The unspoken secret of retail is that it's soul crushing to work in.