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Sure, it does! I just added it to register that is weird to publish as an AMA and not answer many questions. I think your approach is right. One thing that hel

by soneca 10y ago

Sure, it does! I just added it to register that is weird to publish as an AMA and not answer many questions. I think your approach is right. One thing that helps me is to use hypothesis from users/visitors/customer as much as possible. Talk to customers and try to distill what are their hypothesis about a specific problem. Talking to customer goes a long way. On the topic, I think that famous quote atributed to Ford "If I asked my customer what they wanted, I would be trying to create faster horses". I think is BS (and probably bogus). That ad absurdum scenario would only happens if he asked the wrong questions and/or followed the most superficial answers.

mwseibel 10y ago
Its funny - I think the Ford quote is right. I always tell folks to not ask a customer what they want but ask them what their problem is. Its the customer task to describe and demonstrate their problem - its the founder's task to think up and test solutions for that problem.
- soneca 10y ago
  Thanks for answering below! About the quote, it kinds of depends on what do you mean by "want", but I understand and agree of your approach (while still disagreeing with the quote if that is possible). BTW the quote is probably bogus, as the first Ford cars were slower than horses. 45km/h vs 88km/h (world record) https://en.wikipedia.org/wiki/Ford_Model_A_(1903%E2%80%9304) https://en.wikipedia.org/wiki/Ford_Model_A_(1903%E2%80%9304) https://en.wikipedia.org/wiki/Horse_gait https://en.wikipedia.org/wiki/Horse_gait
  - joekim 10y ago
    According to Patrick Vlaskovits and others, there's no evidence that Henry Ford actually made the quote. So, I would agree that it's probably bogus. https://hbr.org/2011/08/henry-ford-never-said-the-fast https://hbr.org/2011/08/henry-ford-never-said-the-fast https://www.quora.com/Did-Henry-Ford-actually-say-%E2%80%9CIf-I%E2%80%99d-asked-my-customers-what-they-wanted-they%E2%80%99d-have-said-a-faster-horse-%E2%80%9D https://www.quora.com/Did-Henry-Ford-actually-say-%E2%80%9CI...

by soneca 10y ago

mwseibel 10y ago

Its funny - I think the Ford quote is right. I always tell folks to not ask a customer what they want but ask them what their problem is. Its the customer task to describe and demonstrate their problem - its the founder's task to think up and test solutions for that problem.

soneca 10y ago
Thanks for answering below! About the quote, it kinds of depends on what do you mean by "want", but I understand and agree of your approach (while still disagreeing with the quote if that is possible). BTW the quote is probably bogus, as the first Ford cars were slower than horses. 45km/h vs 88km/h (world record) https://en.wikipedia.org/wiki/Ford_Model_A_(1903%E2%80%9304) https://en.wikipedia.org/wiki/Ford_Model_A_(1903%E2%80%9304) https://en.wikipedia.org/wiki/Horse_gait https://en.wikipedia.org/wiki/Horse_gait
- joekim 10y ago
  According to Patrick Vlaskovits and others, there's no evidence that Henry Ford actually made the quote. So, I would agree that it's probably bogus. https://hbr.org/2011/08/henry-ford-never-said-the-fast https://hbr.org/2011/08/henry-ford-never-said-the-fast https://www.quora.com/Did-Henry-Ford-actually-say-%E2%80%9CIf-I%E2%80%99d-asked-my-customers-what-they-wanted-they%E2%80%99d-have-said-a-faster-horse-%E2%80%9D https://www.quora.com/Did-Henry-Ford-actually-say-%E2%80%9CI...