This is an excellent point. For thousands of years, the default was every interaction was social. The idea that you should be able to walk into a standardized

This is an excellent point. For thousands of years, the default was every interaction was social. The idea that you should be able to walk into a standardized store and converse with a clerk like they were an automated sales droid is only a fairly recent phenomenon. These faceless, purely functional transactions - they are exception, not the norm.