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I don't actually think it'll be a difference in monetary value. I suspect machine run markets will feel cold and lifeless, while human run ones will feel warm a
by jarjoura 10y ago
I don't actually think it'll be a difference in monetary value. I suspect machine run markets will feel cold and lifeless, while human run ones will feel warm and welcoming.
I've been to restaurants where you order from a terminal and your only human contact is someone who delivers your food without a word. There were a bunch of them at one point and they all closed down, and I don't remember thinking they were cheaper or more expensive at the time. I just remember feeling like the experience of going out with friends to a restaurant felt diminished.
Also at one point, Home Depot and Lowes switched to a majority of self checkout lines, but all that did was move everyone over to the "old fashioned" lines that ended up taking 3x as long to check out, but people continue to do this.
- iainmerrick 10y agoThe self-checkout lines are popular in most of the stores I've been in. (I personally like having both options available.)
- mattferderer 10y agoI would also argue that any store I've been to with a self checkout line tends to have a majority of the use. I find them faster. My wife was hesitant the first few times she used them, now she prefers them as well. I would argue that odds are you & the people in front of you, who often are in a hurry, will be faster than the person who checks out people all day & is suffering from fatigue & boredom. I would also argue that most people in a checkout line want to get out of the checkout line as soon as possible & with no errors.
- pimlottc 10y agoIn my experience, it's hard to judge the popularity these days as there tend to be more self-checkout kiosks than traditional checkout lines that are actually manned.