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You're looking at it from the wrong perspective. What you, as a customer, value doesn't really matter. The store owners don't introduce cashless checkout in ord
by kristofferR 10y ago
You're looking at it from the wrong perspective. What you, as a customer, value doesn't really matter. The store owners don't introduce cashless checkout in order for the customers to save time, they do it so they can save money.
Human cashiers will probably exist in the future too, and if you value it you'll be able to pay extra for it.
- mememachine 10y agoThats absolutely not true. Its a competitive advantage to save your consumers time. They do it for both reasons, which makes it seem like, as an outsider, an incredibly compelling technology.
- Reason077 10y agoWhat you, as a customer, value doesn't really matter. If this were true, the shopping experience would be very different for all of us! Stores would look like Soviet-era warehouses, with everything done at the least possible cost. In reality, customer experience matters a great deal. That's why you see companies like Amazon creating these sorts of innovations.