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I think the reason that many banks still have "stupid" requirements (as seen in this thread) is because many of them still offer "banking by phone" -- i.e. call
by jlgaddis 10y ago
I think the reason that many banks still have "stupid" requirements (as seen in this thread) is because many of them still offer "banking by phone" -- i.e. calling into an automated system and using DTMF tones to enter your password/PIN/etc.