4 ms·
Terrible UX is spot-on. I was using one of these just this morning: got all my shopping onto the scale/shelf and was getting ready to pay. The machine asks how
by crottypeter 10y ago
Terrible UX is spot-on.
I was using one of these just this morning: got all my shopping onto the scale/shelf and was getting ready to pay. The machine asks how many 5p bags I used. So I start packing the stuff into my backpack to find out whether I need a bag. The machine pipes up: "Did you remove something from the scale?" The screen has a full screen modal warning that I have to put the shopping back.
I put the things back on the scale and guess that I won't need a bag and I pay using contactless but what if my shopping won't fit in my bag?
I understand why we have to "pack" things onto a scale (it makes it much harder to take things without scanning them) but it has to trust you at some point.
- lorenzhs 10y agoJust say you brought your own bag and put the backpack on the scale. Then put things into the backpack as you scan them. Sometimes it'll request an attendant to confirm that it's empty (probably because it's heavier than most bags).
- crottypeter 10y agoYes, but i always think that will take ages ;-)
- nmeofthestate 10y agoYou're supposed to put your bag on the scale at the start when it asks if you brought bag(s). Fill it, then fill 5p bags if necessary.
- modeless 10y agoYou can blame that bad UX on the government, not the store. Next time you can just lie. The store doesn't care. They'd be happy to give you as many bags as you need for free if they were allowed.