3 ms·

I think there are bigger problems, like how they implicitly assume everyone is a thief and are will to damage usability for everyone because that assumption. T

• draw_down 10y ago
  Right. They're user-hostile.
• rhino369 10y ago
  It's not just to catch thieves, but to catch errors in scanning too. When I was a cashier (this was back in 2004 but these self check outs appear to be running the same UI), about 70% of the time I had override the machine, the person had thought they scanned something but didn't. And it rarely appeared to be an attempt to steal. I even catch myself doing it. If you are smart you can notice the error, take it out of the bag and rescan and the machine will keep going. Most people just freeze and wait for help.
  • sqeaky 10y ago
    That is not when the machine messes up for me. If I just got done scanning the 5th case of some beverage and it needs to be weighed what should I do. The screen provides little hint. Sometimes there is a "remove my bags" button but often its not there. If I try to move goods to my cart it complains and stops the process, I put the stuff I Just scanned directly in my cart I get an error. If you say that the scale does find honest mistakes (which I doubt, I think you just have dumb shoplifters) and I say the scales are strictly harmful to user experience then it seems these things must have a bad UI until some advance comes along.