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I do admit in this case Dell has messed up a lot. But for heaven's sake, why does a school buy Inspiron? Here in Europe, we buy Dell latitude - thru Dell Educat
by whyagaindavid 10y ago
I do admit in this case Dell has messed up a lot. But for heaven's sake, why does a school buy Inspiron? Here in Europe, we buy Dell latitude - thru Dell Education Portal. I got 2 harddrives for my group with 10 machines in the University - next business day. No waiting with my express code.
These days I recommend Latitude even for my friends and family (unless they want OSX).
- gizmo686 10y agoDoes Dell offer different customer support for Latitudes than it does for Inspirons? I collected on my warranty for a broken harddrive on my Latitude laptop and also had a terrible time with their support. If you are just going through the common path of buying their product, it is not surprising that they offer a painless experience. The problem comes when something goes wrong and you need support.
- marklyon 10y agoDell offers different warranties depending on the channel you use to buy. I always buy through the small business section and buy next business day service. It's far less of a hassle.