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I'm totally with you, there just isn't a way for your average developer to access information about quadriplegics and how they might go about using the Internet
by escapologybb 10y ago
I'm totally with you, there just isn't a way for your average developer to access information about quadriplegics and how they might go about using the Internet. The infrastructure just isn't there and I think until it is we are reliant upon personal relationships, by that I mean "I worked with this quadriplegic guy once who was a geek and he gave me some useful feedback on what we were doing". Sadly that really is the state of affairs at the moment as I see it. Coincidently it was word-of-mouth that got me involved in the Apple beta test program, so even they are relying on a word-of-mouth network to a point.
Now I understand that the quadriplegic/geek crossover may be a small one but we are large enough market to be worth catering to, as we also have money that we are willing to exchange for goods and services. :-)
However there is just no way for me to give large companies advice, or even small ones for that matter. Everybody makes sure their website or product works with a screen reader and out the door it goes, why would you think about motor skills if you've never had to before and you don't know anybody who is quadriplegic and you've got so much else to do and your boss is on at you to do some testing about something else and on and on it goes. I can totally understand why the development hasn't been done, I really can.
Maybe someone wants to fund me to start up a quadriplegic Internet Users Information Widget Forum Type Thing™. You give me huge amounts of venture capital and I'll tell you my opinion on all things Internet, that sounds like a great swap! :-)
In all seriousness the one piece of advice I would give you is to sit in front of your product whatever that might be, put your hands under your thighs and think to yourself "how am I going to accomplish this task?". Because over the past decade that's when I've had to do with each new piece of technology, and if you have another idea about how I can interact with companies please do let me know.
Hope this long winded rant helps!
- extra88 10y ago> Everybody makes sure their website or product works with a screen reader and out the door it goes I don't think even a majority do anything to test or ensure their website or software works with a screen reader or other assistive technologies. I think it can be useful to think of accessibility as an aspect of usability. To that end, user testing, which involves people who aren't necessarily technically knowledgable or "geeks," should include people with disabilities, particularly those who use assistive technologies (AT). I mainly think about web accessibility which doesn't pose some of the challenges that hardware products have. With web sites, someone can pay you for an hour of two of your time to get on Skype (or whatever), share your screen, they give you a URL to visit, and ask you to perform some tasks. They watch to see what fails and listen to you talk about your thought processes regarding how you go about performing a task or when you think you've run into an obstacle that may or may not be AT-related. This kind of remote user testing has many advantages unrelated to accessibility but especially for testing with AT it means not having the expense, expertise, and logistics of having a facility that's easy to get to and equipped with many different kinds of AT.
- escapologybb 10y agoI would happily take part in that kind of testing for pretty much any kind of product, the more I can do to make the world and accessible place the better. If anybody needs that kind of service drop me a line, I'd be happy to get involved. Probably don't want to get involved in nuclear weapons research, but beyond that we are cool. :-)