> The new class of buyers, he wrote, “were largely incapable non-hobbyists with no useful feedback, only unrealistic expectations.” I find this to be a strange

> The new class of buyers, he wrote, “were largely incapable non-hobbyists with no useful feedback, only unrealistic expectations.” I find this to be a strange statement when the previous paragraph talked about a class-action lawsuit due to a faulty extruder. Is it an unrealistic expectation now to expect your thousand-dollar 3D printer to Just Work? You can't just promise someone the future and then backtrack when people hold you to it.