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I was watching Seinfeld recently. It was a 90s skit of him talking about the answering machine. How sometimes you would be disappointed if someone answered the
by SN76477 10y ago
I was watching Seinfeld recently. It was a 90s skit of him talking about the answering machine. How sometimes you would be disappointed if someone answered the phone.
I was thinking, wow, he is just talking sending sms messages. The crowd would laugh or woot in what seemed to be agreement.
He didn't know what he wanted, but there was a problem that he and everyone wanted a solution for. At the time in the 90s, it was a social problem (not wanting to waste time with an annoying person on the phone) but in the 2000's that problem was solved with technology.
A lot of times, customers do not know what they want. Imagine what Jerry's answer would have been if we had asked him a question about pinging his contacts list to know if they were available in 1991. He wouldn't have understood and honestly, no one would want to carry around a massive rolodex at the time, so the answer would have been silly at best.
I did find the video .. someone else noticed the same thing.
https://www.youtube.com/watch?v=8UeINnBMFA4 https://www.youtube.com/watch?v=8UeINnBMFA4