"Replace" makes it sound like they gave a new one. Of course they didn't. The phone wouldn't work until you contacted your cell provider. If they did indeed tak

"Replace" makes it sound like they gave a new one. Of course they didn't. The phone wouldn't work until you contacted your cell provider. If they did indeed take the card out, they probably used to gather the IMSI number and to download any contact information stored on the card itself.