I'm not sure QGIS is quite ready for your average municipal GIS user yet. I did 6 years at a city and was involved with a regional GIS users group - it was an

I'm not sure QGIS is quite ready for your average municipal GIS user yet. I did 6 years at a city and was involved with a regional GIS users group - it was an odd mix of people trained in geospatial sciences (geography/forestry etc) and people who had attended a couple of ESRI classes after they were told to learn GIS - ArcGIS desktop is a more visually refined experience especially if you are used to the windows world. Likewise with PostGIS - SQL is a scary tool for many GIS staff. It's frustrating in some ways but also a sign of job security for the immediate future! I work for an organization with several GIS groups and there is a strong push to get everyone under the IT umbrella. When I see the sums of money IT are looking to pay for ArcGIS Server/Portal/Online + database licensing I see a LOT of potential developer hours being burned up in licensing. Sadly many IT shops strongly favour COTS solutions and ESRI are the Microsoft of the GIS world....