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The problem is that it doesn't solve the problem with availability. With surge pricing, Uber is able to get you a ride whenever you want, if you are willing to
by dx034 10y ago
The problem is that it doesn't solve the problem with availability. With surge pricing, Uber is able to get you a ride whenever you want, if you are willing to pay for it. With fixed pricing it regularly happens that you won't be able to get a taxi for hours during busy periods. I've just been to Potsdam (Germany, Uber is banned there) and wanted to get a taxi back at night. I tried for 45 minutes by hailing and calling the local number several times, with no success. Either I couldn't reach anyone or they told me they don't have anyone available. Luckily I did this while already walking in the right direction, so I was at the hotel after 80 minutes. With uber I'd have paid more but would've had a ride within 10 min or so.
This ability to always get a ride within a few minutes, no matter where and when, that is what I (and many others) like about uber. Tracking cars in the app is nice but hardly the defining factor.