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I was a Fitbit user for 1 year: good functionalities but terrible hardware, the Fitbit Charge HR breaks in a matter of months. They replace it, and it breaks ag
by antirez 10y ago
I was a Fitbit user for 1 year: good functionalities but terrible hardware, the Fitbit Charge HR breaks in a matter of months. They replace it, and it breaks again. So switched to Pebble 2, pre-ordering it: for the same price point it's waterproof, has an always on display and notifications. However I've still to receive it... while it's already on Amazon: lame. Btw... I'm a bit concerned that what was good about Pebble could go away in this fusion between the companies. Sure Pebble could make Fitbit hardware better, but there are also issues in the way the company (Fitbit) presents itself and the kind of software/UI it presents. A random things: export of your data is limited.
- mccoyspace 10y agoSame here. I got a Fitbit Charge HR for father's day this year. It was broken 3 months later. I just haven't had time to deal with contacting them to get a replacement, so, like that, it was over.
- soared 10y agoMine was broken for months and I finally just sent them a quick email. Try troubleshooting for 10 mins through email with tech support, then they will send you a new one. They just need your name and email you registered the account with. You don't even need to return the old one.
- soared 10y agoMine was broken for months and I finally just sent them a quick email. Try troubleshooting for 10 mins through email with tech support, then they will send you a new one. They just need your name and email you registered the account with. You don't even need to return the old one.
- teach 10y agoI'm also a Charge HR user; I fixed mine with superglue. My dream scenario would be if this merger produced a Pebble 3 with the excellent heart-rate and sleep tracking of the HR.
- antirez 10y agoSame dream here. But was going to be true since Pebble 2 has the HR sensor, and to make an accurate sleep tracker once you also have HR data does not sound like too hard. So I hope Fitbit is not going to ruin the dream.
- teach 10y agoI've read that the heart rate sensor on the Pebble 2 isn't there yet. Hopefully that is just an algorithms problem though and will improve over time. Don't remember seeing any reviews of the Pebble 2 from existing Fitbit Charge HR users, though.
- huherto 10y agoI kept fixing my Fitbit with glue over and over until I couldn't. I will not buy another one.
- FireBeyond 10y agoYup. Lots of superglue. Never again.
- fudged71 10y agoYour fitbit experience is very familiar, and I feel like the same issues plague most of their products. I've been through 2 wristbands from them. I bought the weight scale, and it also has a serious issue: after the battery drains and you replace the batteries, it gets into a funky loop of calibration/sensing. This quickly runs out the batteries as well as lights up the house at night. There is no fix.
- kabdib 10y agoWe've gone through several Fitbits in our family. The build quality is terrible and the bluetooth communications is very flaky. Not going to buy any more hardware from that company. Perhaps Pebble can inject some quality into the Fitbit culture.