I had the equipment, but never plugged it in. When I returned the equipment 6 months later, the Comcast rep refunded the entire price of the tv service, without

I had the equipment, but never plugged it in. When I returned the equipment 6 months later, the Comcast rep refunded the entire price of the tv service, without even being asked. Normal I'd have nothing positive to say about their customer service, but that was quite nice.