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If you think that solving this problem in a consumer-friendly way is beyond the wit of Amazon then I think you are wrong.
by zwischenzug 10y ago
If you think that solving this problem in a consumer-friendly way is beyond the wit of Amazon then I think you are wrong.
- runamok 10y agoCompletely. I will say amazon is usually very good about refunding money if you made a mistake or got hacked so in that sense their customer service is pretty good. One time we had literally 1 million cloudwatch metrics get created because we were monitoring mongodb databases and a CPAN test was creating test DBs and not deleting them and we were not ignoring dbs created with names like test_* when creating the metrics. Another time an outside developer committed a root credential on a public repo in github to a (basically) unused amazon account. Both times they refunded the costs. Not sure if that was because we were paying tens of thousands a month though to get this service though!