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I'm not sure if Google's commercial products are as bad as their consumer-facing offerings, but if we can't get someone on the phone when a support issue arises

by naner 10y ago

I'm not sure if Google's commercial products are as bad as their consumer-facing offerings, but if we can't get someone on the phone when a support issue arises then we'd never consider using them for any cloud services.

rrdharan 10y ago
[Disclaimer: I work on GCP at Google] GCP Gold and Platinum support packages include phone support: https://cloud.google.com/support/ https://cloud.google.com/support/
- naner 10y ago
  Thanks rrdharan for pointing that out, I should have spent a couple minutes researching first.
- eknkc 10y ago
  And they cost a smartphone / month. AWS has a 40$ dev support package which is great.