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It sounds like the free tier lets people do the same things as the paid tier and only limits quantity, so people are just stacking free accounts to get around p
by rpeden 10y ago
It sounds like the free tier lets people do the same things as the paid tier and only limits quantity, so people are just stacking free accounts to get around paying for it.
Maybe this isn't the best way to segment your market? It depends heavily on your product and how it works, but perhaps there's a way to make it so that the free tier lets people try the product and understand how it works. You could then make it so that some extra functionality is available only to paid users.
An example of this is Webflow[1]. A free accound is fine for mocking up a website, but you can only have one project, and you can't export the HTML and CSS. This works well, because I was able to use a free account to see how the product worked, and when I decided I wanted to export what I had created, I was happy to upgrade to a paid account.
You can also see this at play in the Wordpress plugin market. There are plenty of plugins that have a free version available, and also offer a premium version that includes support and extra features.
The common thread here is that upgrading to the paid version of the product includes more features, not just more quantity. This approach may or may not work for your product. Even if it doesn't right now, perhaps there are features you could add only to the paid tier that would entice people to upgrade?
[1]https://webflow.com/ https://webflow.com/