I don't see why people in the comments are blaming tech company (Tyler Technologies) for this. There was certainly someone over-seeing procurement and specifica

I don't see why people in the comments are blaming tech company (Tyler Technologies) for this. There was certainly someone over-seeing procurement and specifications for the government and it was their job to make sure that the product which was procured and delivered was functional and ready to roll-out. This person and their department should be held responsible.