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I really like this, it seems like a good way to help with some of the "customer service" type of stuff I get at work on Twitter. I'd be interested in seeing if

• jayliew 16y ago
  Good to know, because I kind of thought that it'd be useful for people who do exactly just that (customer service via Twitter), so this is some validation for me :) To answer to your question: * It will scan the tweets of people you are following too, as well as anyone @mention'ing you - respond if there's matches (so it doesn't have to be directed at you) * Specifically, you said a search stream. I actually had that months ago, then much to my disappointment, after lots of sweat to get it working reliably, I found out if you're auto-responding based on a search, Twitter will not be happy: http://help.twitter.com/forums/26810/entries/76915 http://help.twitter.com/forums/26810/entries/76915 so I had to throw out that part ;(
  • sh1mmer 16y ago
    I think that seems fairly clear cut on their part. I wonder if they would be open to dialogue about the issue though. For example, if someone is tweeting a specific question about a branding finding that with search and answering seems legitimate and helpful. Obviously automated search stream based marketing sucks.