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While I agree with you, could I play devil's advocate for a moment? All ideals are unbalanced and thus have to be periodically challenged. All ideals can be co
by lambdasquirrel 10y ago
While I agree with you, could I play devil's advocate for a moment? All ideals are unbalanced and thus have to be periodically challenged.
All ideals can be corrupted.
It takes empathy to design, and the more people that you reach with a product, the more that empathy matters, because the more people that that one product has to accommodate, and also because people will demand more of the product/service.
Maybe the article is right in treating empathy with suspicion because empathy has been subsumed by other things. Among other things, there is the chase for raw user numbers.
The homophobic and xenophobic rhetoric in the election was founded on exploiting empathy for the white working class. Whoever said that empathy had to be used for good?
- droopybuns 10y agoI appreciate you taking the time to write this. I disagree with the original author- but your position is intriguing. It sounds like you place some kind of moral value on empathy. e.g. Empathy exists somewhere on the good to not good continuum. To me, empathy is like a telescope- neither good nor bad, it's just a way for reducing assumptions and trying to consume information- in this case- trying to understand another person's point of view without applying the filter of my own prejudices & beliefs. It never would have occurred to me that empathy is used for good or evil. I use it as a way of reducing assumptions.