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<oops> I posted this Ask HN wrong - this body of text is supposed to be up there, but I don't want to delete and repost this because I'll lose the comments here

by jayliew 16y ago

<oops> I posted this Ask HN wrong - this body of text is supposed to be up there, but I don't want to delete and repost this because I'll lose the comments here. </oops> This is just an MVP; the back end does not scale well (this is so not intended for outside of just our small HN community here). I'm actually embarrassed to post this here, but if you're not embarrassed, you've waited too long to launch, right? So here's my first pitch for HN-peer-review. Q: In a nutshell, what is it? A: Auto-response, for Twitter. (Twitter for now, possibly Facebook later) Q: Why the name? A: It's from Altimeter's Jeremiah Owyang's 18 Use Cases of Social CRM report, I thought this app would help in the use case(s) he listed: http://bit.ly/csoAJC http://bit.ly/csoAJC Q: I don't want to even visit the site, just 'show me' the value prop. A: Ok, tweet "@jaysern hi !!!" Q: Anything else in it just for HN readers? A: Aside from the use cases I listed on the site, here's one I did not list: I also pull tweets from public_timeline, so if you try match on hot trending word, your twitter account will tweet out to strangers ;) Here's my user page: http://www.rapidsocialresponse.com/user/jaysern/ http://www.rapidsocialresponse.com/user/jaysern/ (If none of this makes sense, don't worry - just ignore) I was delaying posting this on HN because I wanted to make sure I got the Mixpanel analytics working right (since learning and getting feedback early is point!) Thanks much YC alumni & Mixpanel's cofounder @trefn for helping me with the tech support!

dmix 16y ago
Hmmm, this comment left me even more confused about why I'd want to use this. I definitely don't fit into the power user market but I still don't see the value add. It'd make sense for an autoresponder for a FAQ or something. But the examples all seem to be imitating a human conversational response which sounds kind of risky for someone trying to maintain a reputation.
- jayliew 16y ago
  For my understanding, what part of my comment made you more confused? I'm kinda wondering if I should remove the "power user" thing from the main page now.
deleted 16y ago
[deleted]
pguerin 16y ago
2 questions : 1- If 2 people are using your product, and one of them sends a twitter message to the other, is there an infinite loop because they automatically answer each other's messages? 2- The problem I see is how the engine parse the tweets. Is the user expected to hard-code messages, or is there a natural language processing algorithm that parses the messages in a smart way? It's extremly hard to think about each and every line someone might say - that's the main reason why expert systems fails in most cases. Examples like "hi" are extremly easy to program, and are not really usefull. It might help some people that got too many comments / tweets... but then again, some Twitter client that filter the messages received can do that to, and they can have SPAM filters too.
- jayliew 16y ago
  1. Nope, no infinite loops; it will not re-respond to something already responded to. 2. True and yes, there's some NLP user-friendliness baked in. It's case-insensitive, not whitespace sensitive, and it knows that "it's" == "it is". Give it a try? My question would then be, what would be realistically considered useful to you? Obviously I'm no AI Ph.D claiming that it will pass the Turing test; but I just thought maybe something "good enough" will be helpful to at least a small subset of people. Saying "hello" is kinda pointless, but say if you got a lot of repeat questions over Twitter (because you're a business or something), this will help you auto respond to them.

by jayliew 16y ago

dmix 16y ago

Hmmm, this comment left me even more confused about why I'd want to use this. I definitely don't fit into the power user market but I still don't see the value add. It'd make sense for an autoresponder for a FAQ or something. But the examples all seem to be imitating a human conversational response which sounds kind of risky for someone trying to maintain a reputation.

jayliew 16y ago
For my understanding, what part of my comment made you more confused? I'm kinda wondering if I should remove the "power user" thing from the main page now.

deleted 16y ago

[deleted]

pguerin 16y ago

2 questions : 1- If 2 people are using your product, and one of them sends a twitter message to the other, is there an infinite loop because they automatically answer each other's messages? 2- The problem I see is how the engine parse the tweets. Is the user expected to hard-code messages, or is there a natural language processing algorithm that parses the messages in a smart way? It's extremly hard to think about each and every line someone might say - that's the main reason why expert systems fails in most cases. Examples like "hi" are extremly easy to program, and are not really usefull. It might help some people that got too many comments / tweets... but then again, some Twitter client that filter the messages received can do that to, and they can have SPAM filters too.

jayliew 16y ago
1. Nope, no infinite loops; it will not re-respond to something already responded to. 2. True and yes, there's some NLP user-friendliness baked in. It's case-insensitive, not whitespace sensitive, and it knows that "it's" == "it is". Give it a try? My question would then be, what would be realistically considered useful to you? Obviously I'm no AI Ph.D claiming that it will pass the Turing test; but I just thought maybe something "good enough" will be helpful to at least a small subset of people. Saying "hello" is kinda pointless, but say if you got a lot of repeat questions over Twitter (because you're a business or something), this will help you auto respond to them.