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Contrary to a lot of comments I've seen lately I haven't had any issues with Amazon (is this wrong to say?). Maybe I've just not been purchasing the right (er,

Contrary to a lot of comments I've seen lately I haven't had any issues with Amazon (is this wrong to say?). Maybe I've just not been purchasing the right (er, wrong) things but I've never had an issue with their customer service or item quality. One time I received an item a day late, got a full refund and a second item was shipped out to me next day. I've been a prime member for the past 6 years or so and I think prime is just getting better for my needs. I noticed my mouse wheel was making noise at 2 am Saturday morning. I ordered a wireless G403 and a sleep mask and had both by 8pm that night for no shipping cost (other than what I pay for Prime). I'm not too price conscious when it comes to small items, but the mouse was $20 cheaper than at Microcenter. On topic: I'm glad to see this review change. Personally I think they could go even more strict on non-verified reviews. I am extremely skeptical of products that provide reviews for a discount. But if it's an item that quality really matters, I already know what I'm buying when I get to Amazon -- I've done my research. Interesting that this doesn't apply to books. Is that market just vastly different?

strictnein 10y ago
> "Interesting that this doesn't apply to books. Is that market just vastly different?" Maybe people don't return books when they aren't happy with them? They don't care about fake book reviews anyways. I noticed a "Top 100" book reviewer was just writing the same exact review for every book they reviewed. Reported that and just got their standard "We're sorry you didn't like the review" response.
- malnourish 10y ago
  Hmm, good point. Makes me wonder why that policy doesn't apply to video games then. Maybe it does. I wonder how useful the average person finds book reviews. Regardless, that's a shame about their response.
- gdulli 10y ago
  I was really pissed once when I got a Steve Alten book, it was terrible, then when I looked at the glowing 5-star reviews they were transparently written by him or a delegate. I've never returned a book before, but that time I wanted to do it out of principle.
  - tedmiston 10y ago
    I sort by Top Critical and read those reviews instead. It seems to work pretty well to answer the question "Is this book not worth buying?" Or, if I'm not in a rush to read it, I just check out the book from the library first instead, then buy it only if I really really like it.
mox1 10y ago
I think if you stick to items sold by "Amazon.com" and items that are hard to or not economical to fake you are probably ok. So complicated electronics, your probably safe. Unless its a premium brand: http://www.computerworld.com/article/3133627/technology-law-regulation/apple-sues-amazon-supplier-over-fake-iphone-chargers.html http://www.computerworld.com/article/3133627/technology-law-... The fact that Amazon somehow let 90% of a certain set of products (Apple Accessories) be sold as fakes is crazy. Basically, I no longer trust Amazon at all. I will still buy from them, but it just got a lot more tedious (verification required on all my purchases).

strictnein 10y ago

> "Interesting that this doesn't apply to books. Is that market just vastly different?" Maybe people don't return books when they aren't happy with them? They don't care about fake book reviews anyways. I noticed a "Top 100" book reviewer was just writing the same exact review for every book they reviewed. Reported that and just got their standard "We're sorry you didn't like the review" response.

malnourish 10y ago
Hmm, good point. Makes me wonder why that policy doesn't apply to video games then. Maybe it does. I wonder how useful the average person finds book reviews. Regardless, that's a shame about their response.
gdulli 10y ago
I was really pissed once when I got a Steve Alten book, it was terrible, then when I looked at the glowing 5-star reviews they were transparently written by him or a delegate. I've never returned a book before, but that time I wanted to do it out of principle.
- tedmiston 10y ago
  I sort by Top Critical and read those reviews instead. It seems to work pretty well to answer the question "Is this book not worth buying?" Or, if I'm not in a rush to read it, I just check out the book from the library first instead, then buy it only if I really really like it.

mox1 10y ago

I think if you stick to items sold by "Amazon.com" and items that are hard to or not economical to fake you are probably ok. So complicated electronics, your probably safe. Unless its a premium brand: http://www.computerworld.com/article/3133627/technology-law-regulation/apple-sues-amazon-supplier-over-fake-iphone-chargers.html http://www.computerworld.com/article/3133627/technology-law-... The fact that Amazon somehow let 90% of a certain set of products (Apple Accessories) be sold as fakes is crazy. Basically, I no longer trust Amazon at all. I will still buy from them, but it just got a lot more tedious (verification required on all my purchases).