It's Germany, believe me, my friend. Customer service in Berlin, especially. People working here in customer service seem to not have basic CS training and they

It's Germany, believe me, my friend. Customer service in Berlin, especially. People working here in customer service seem to not have basic CS training and they are simply not polite. The most important thing to them seems to be to ensure that it's not their fault that you have a problem and that your problem is yours. I call it "don't give a st mentality". Really sad. It's one of the things which makes me want to leave this country.