This has been my experience in two of their stores in London. One of them even decided not to cover a defective product for free 1.5y after I've bought it in an

This has been my experience in two of their stores in London. One of them even decided not to cover a defective product for free 1.5y after I've bought it in an EU country which gave me 2y warranty. I had to fly to that country to have it immediately replaced, for free. This one was really awkward since they have it on the system, they know when and where I bought it and under which terms and still decided not to help me. In my experience it's by far the worst customer support I ever had.