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It's been what, 2 days, over a holiday weekend? Where do they get that many new computers and what does it cost, is that in the budget? Are they insured? Do the
by grogenaut 10y ago
It's been what, 2 days, over a holiday weekend? Where do they get that many new computers and what does it cost, is that in the budget? Are they insured? Do they have the staff on hand to fix it? Do they even know what the fix actually is? If they rolled out a bunch of new hardware how would they know it wouldn't just get re-infected?
Are you going to stomach a fare hike or increased taxes for a computer system swap over to do an emergency computer replacement for the whole system (if it was even possible)?
You really expect MUNI to handle a breach better and faster than tech savvy organizations like Yahoo, LinkedIn, etc (in comparison to MUNI) who had breaches and didn't even let us know for months or years.
Sony, for example, had PSN down for almost 2 MONTHS while they determined the extent of the hack and fixed it back in 2011.
- pdx6 10y agoMy understanding is that the SFMTA has contractors on call to fix this. The machines are probably contracted out to a third party. I'll get to find out soon enough for sure!
- grogenaut 10y agoMy point is that none of this is instant. I'd be very impressed if it was all back up by Monday, next Monday if it required the hardware to all be swapped. We're dealing with real physical items here, not spinning up cloud instances.
- grogenaut 10y agoSo what'd you find out? Also sounds like it's back up so I call myself impressed.
- dkarapetyan 10y agoYes, I don't see why you equate MUNI with less technical competence than Yahoo, LinkedIn, etc. Yahoo and friends are not critical infrastructure. I expect more from critical infrastructure in terms of preparedness and response times to such failure modes.
- grogenaut 10y agoI'm actually making no statement of technical competence but playing into the assumption of the GP. If he thinks muni is incompetent then they should take way longer than Y/L. In fact e's expecting them to be faster. In general GP wanted more than just about anyone who had expected this type of failure and had an active response with required 1-day SLA would be able to provide.