I see this as a huge problem too. Apple just doesn't seem to have high level advocacy for software quality. This is driving me to Ubuntu at the desktop. I am

I see this as a huge problem too. Apple just doesn't seem to have high level advocacy for software quality. This is driving me to Ubuntu at the desktop. I am sticking with my Macbook but on my next laptop purchase it will be a matter of if Apple hardware quality makes up for their software failings. I haven't looked closely in 2 years but back then I didn't see any hardware close to Apple's laptop quality. I do agree with those disappointed with the MacBook Pro (or whatever they call it now) but those disappointments are not as great as my disappointment with Apple software quality the last 5 years.