The site looks nice: clean lines, etc. - but I'm left wondering why I would use your service over Freshbooks, which seems to have more features (all be it only

The site looks nice: clean lines, etc. - but I'm left wondering why I would use your service over Freshbooks, which seems to have more features (all be it only 3 free clients to your 5). I think your "tour" needs to have a lot more information: you show a tiny piece of an invoice, how about a sample PDF? A video intro to the creation of an invoice would be great. Lastly, while live help is always appreciated as an option, I would definitely stray from sending messages to online users in that live help popup without them asking for it... kind of creepy.