It is despicable to me that citizens can be denied their right to access legal remedy by companies that won't deliver services to individuals without them agree

It is despicable to me that citizens can be denied their right to access legal remedy by companies that won't deliver services to individuals without them agreeing to binding arbitration. Access to courts seems like it should be the cornerstone of society and should not be allowed to be removed so easily. The appeal of arbitration for a pair of similarly sophisticated entities that have the ability to vet the clauses of the contract is obvious. But the potential for abuse with one large organization picking the arbiter and a lot of unsophisticated individuals trying their luck against them is pretty obvious too.