5 ms·
Amazon has lost a lot o appeal lately. Since they moved to Amazon Logistics from DHL here in Berlin, I had several lost or non delivered items, items were deliv
by _Codemonkeyism 10y ago
Amazon has lost a lot o appeal lately. Since they moved to Amazon Logistics from DHL here in Berlin, I had several lost or non delivered items, items were delivered at 8pm to a business address or on Saturday - this all being a Prime customer. Working with customer support was a pain.
Several people I know - including me - wish for a real Amazon alternative, and I've been a customer right from the beginning spending 90% of my online money at Amazon.
- brobinson 10y agoSounds a lot like the OnTrac carrier in the Bay Area. One time they left a package for me at the Subway next to my building. I stopped using Amazon same-day shipping (even when offered for free!) because it almost always used OnTrac and I would have about a 50/50 shot of actually getting the item the same day.
- terinjokes 10y agoI've stopped getting any expiedated deliveries from Amazon via OnTrac sometime in the last year in SF proper. I think they've shifted it to in-house logistics (I think via Prime Now ICs or via Prime Fresh trucks).
- drdeadringer 10y agoUPS in the Bay Area has "pick up points" for packages. One was a gas station down the road from me. I had ordered a $500 product so I was glad it wasn't on my patio until 7pm (got to the gas station at 730p), but it was unclear where the clerk was storing packages besides under the counter.
- bsharitt 10y agoThey use LSO around here for same day and it's been pretty unreliable. On the bright side I've gotten a few months of prime and about $100 in credit back.
- lima 10y agoTry to have them deliver to a PackStation. Only DHL can ship to those :-)