That's one application of the Five Whys I'd like to see get more use. At work everyone's more interested in the next bug or feature instead of in how the last o

That's one application of the Five Whys I'd like to see get more use. At work everyone's more interested in the next bug or feature instead of in how the last one got there. The irony being, of course, that what they're going to get is exactly that--the next bug. How many "we did this because you were too dang tired" have you seen?