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Personally, both as a consumer and as founder, I feel like intros like these come across as a bit aggressive, like I can almost read into the email that you wan
by Mahn 10y ago
Personally, both as a consumer and as founder, I feel like intros like these come across as a bit aggressive, like I can almost read into the email that you want to sell me something. I prefer an intro of the lines of "Hey, glad to see you on board, I'm the founder of $company, let me know if you have any questions or if you just wanna chat, I'm around". Not that I have the data to know which works better, but to me it makes more sense that the intro is about just talking about the product rather than how can we get you to buy from us best.
- aninhumer 10y agoI feel like I'd probably parse that message as non-information, since I know I can send them an email if I want to (but I probably won't). What has led me to submit feedback most often is having a fairly prominent "send feedback" button somewhere on every page. It means as soon as I notice a problem or think of a useful feature, I'm immediately able to press a button and write even just a one sentence suggestion.
- AznHisoka 10y agoI would never respond to that type of email. I would however respond to the question posed by the grandfather.