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I'm not sure about the magic number here, but as a user, I do know that I appreciate hearing from the company. Years ago I signed up for Todoist and I was so i
by nxc18 10y ago
I'm not sure about the magic number here, but as a user, I do know that I appreciate hearing from the company.
Years ago I signed up for Todoist and I was so impressed by the emails and communication that I got (on top of it being a fantastic product) that I subscribed to premium and have been ever since.
- douche 10y agoI'll be honest, I really don't appreciate it. I've become very leery of giving out real information when I have to before downloading some trial product[1], because if I put real email addresses and phone numbers, I start getting hounded by sales reps. It's not worth wasting their time or mine. [1] typical case is, some customer of ours has a weird piece of third-party enterprise software that is flubbing up one of our products. Anti-virus and web proxies tend to be particularly over-aggressive, both with dorking up other software, and with the sales reps.
- GFischer 10y agoI do too, and it doesn't hurt that usually good communication has equaled a very good product or service. Some companies which have particularly impressed me with their onboarding communications are Survata (a YC company, https://www.survata.com/ https://www.survata.com/ ), and Octopus Deploy ( https://octopus.com/ https://octopus.com/ )