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I think a good NPS survey asks why instead of just collecting a number and a great founder follows up to learn even more about why.
by aacook 10y ago
I think a good NPS survey asks why instead of just collecting a number and a great founder follows up to learn even more about why.
- AznHisoka 10y agoat that point its just a survey. why even prepend the buzzword "NPS" into it?
- danaseverson 10y agoThere is a clear difference between "just a survey" and an NPS survey. If you don't know the difference, I suggest you do some research.