Your first point is exactly right. The tools (and even the output) matter little if you haven't gotten the research and product thinking right. I recently wrote

Your first point is exactly right. The tools (and even the output) matter little if you haven't gotten the research and product thinking right. I recently wrote on this related to product design, if you're interested: https://medium.freecodecamp.com/your-best-work-will-be-invisible-a7896c28d3eb#.3a900fe0d https://medium.freecodecamp.com/your-best-work-will-be-invis...