> there’s no store in the world that could change its entire inventory in a night. We do that every night. Customers know they’ll see something new tomorrow. I

> there’s no store in the world that could change its entire inventory in a night. We do that every night. Customers know they’ll see something new tomorrow. I've seen stores that needed to discontinue items they used to carry, but I've always thought of that as a problem that ecommerce helped solve. Apparently some people find it exciting rather than frustrating, a good bit of marketing psychology to remember.