I'll toss my personal experiences in as well: we pay Google for support at the 'Gold' level[0] and we've been satisfied with the support they've provided. We'v

I'll toss my personal experiences in as well: we pay Google for support at the 'Gold' level[0] and we've been satisfied with the support they've provided. We've only had a few issues but they've gotten back to us quickly and it's been easy to access their technical staff. -- [0] https://cloud.google.com/support/ https://cloud.google.com/support/